Motherboards Index

ABANDON CHIP

ADIOS BIOS

AT HOME WITH YOUR PC

Board silly

BUILD ME CPU

CAN'T STAND THE MEAT

CHIP OFF THE OLD BLOCK

CHIP ON YOUR SHOULDER

CHIP SHOPPED

CHIPS SHAPE

DROP OF GOLDEN SUN

MISTAKE AND CHIPS

MOTHER OF A PROBLEM

PAVILION END

Pesky password

RACING SIMMS

Replacing the motherboard

 

AT HOME WITH YOUR PC

Help! I've used AT motherboards with AT cases all my PC life, until now. I just bought a TMC TI5VG+ ATX motherboard and a regular (cheap as I could get!) ATX Midi Case. My problem is I've fitted the motherboard into place but I can't get it to boot up at all. I'm not sure if I'm even turning the case on. With an AT case it's nice and simple: just one power button on the front of the case. However, there seems to be three on an ATX, one on the PSU itself and two on the front of the case.

My manual says: "For ATX type systems, there is a power switch on the rear of the power supply and a switch on the front of the case. This normally has a green and black wire internally and is called SB/Power or Sleep/Power. Check the board manual for its location, the ATX type board will not power up without this connected." Can anybody explain that in English? Does that mean that the wire coming from the power switch on the front of the case is supposed to connect to the motherboard? If yes, where does it connect to? How do I get it to boot up? I need help!

Yes, you have it exactly right. ATX computer systems feature a 'soft' power switch, where the computer is not really off at all but in a 'sleep' state. The front panel power switch is simply a push button, which signals the motherboard to turn the system on (or off). The wires from this will plug into the appropriate connector on an ATX motherboard. I assume the board came with a manual? This should show exactly where that lead from the power switch goes to. If the board didn't come with a manual, the TMC Website is at www.mycomp-tmc.com

I am not sure I like this 'soft' power system. I suppose it's nice (at first) that the computer can turn itself 'off' when you choose 'Shutdown' from Windows and can optionally switch on at the touch of a key (Just like my old MacintoshIIci). But that also means (as with the Mac) that a cat walking across the keyboard could turn the computer on! It also means that it is all too easy to open the computer and insert expansion cards without realising the power was still on. To make sure the computer is really off, you need to switch it off at the back, if a power switch is provided there. On some ATX cases, but far too few, the main switch is on the front. On others, there is no main power switch at all and you have to unplug the power cord if you want to ensure the computer is really off.

Finally, I hope it does not cause you too much grief, but buying the 'cheapest possible ATX case' is not always a good idea. Cheap cases contain really cheap power supply units and these often lack adequate filtering, so (like cheap memory) they can be the hidden cause of all kinds of obscure problems. Admittedly, without a background in electronics and an oscilloscope, it is hard to tell a badly made power supply unit from a good one but, like anything else, the cheapest unit is not likely to be the best! For the sake of ten quid, I'd go for a well-known brand.

 

 

PAVILION END

I have a Hewlett-Packard Pavillion 4420 machine and would like to upgrade the processor from a 366 Celeron to a 500 Celeron. I talked to H-P, who said that the motherboard is made by Asus but only supports Celerons up to 400MHz. When I contacted Asus, the response was, "Please contact H-P for support",

The motherboard is made by Asus and has the model number MEB-VM and onboard AGP video with 4Mb Ram. Now, this is where it gets interesting: according to the Asus Web site and the manual I downloaded, this board should have an Intel 440BX chipset. Mine has Intel 440ZX, as per the H-P documentation. According to the Web site, the MEZ-VM motherboard is the Intel 440ZX version. Also, all of the jumpers for configuration of the bus frequency and the CPU multiplier have been removed. There is no physical way to fit jumpers on the board, without taking it upon myself to solder wire links on. The only possible way I can imagine obtaining 500MHz from my machine is to buy a new motherboard and possibly a new case, if the new board doesn't fit into my nice H-P colour co-ordinated case, that is. Do you know any way around this or does H-P have all its 366MHz Celeron customers by the short and curlies?

I don't think H-P is alone here. It is not unusual for 'consumer market' machines to limit expansion possibilities. One problem you have is that 'OEM' motherboards (those manufactured for a particular computer maker) frequently differ in specification from the retail versions. Since the makers in this case knew which processors they was going to use, they presumably decided to save a few pence and, more importantly, avoid the possibility of errors, by omitting jumper pins - the appropriate speed settings being hard-wired. With the Celeron 366 and above, the clock multiplier is set internally and the processor ignores clock multiplier jumper settings anyway. So you could drop in a Celeron 500 without any changes in jumpers.

While all Pentium II processors use a 100MHz bus speed for 350MHz or faster, for a long time Intel marketed the Celeron as a 66MHz part only with 400MHz (6x66) as the maximum official speed. A visit to any 'overclocking' Web site will soon show you that a Celeron can often run much faster than this, but only by changing the front side bus speed on the motherboard.

I also would not advise using a processor faster than H-P recommends. Components such as voltage regulators may only be sized to suit the recommended processor speeds, or the hardware needed to increase bus speed to 100MHz might be missing. Since the motherboard specifications could also differ in various other ways, it would be dangerous to use an Asus Bios update that was not specifically for the H-P version. Using a faster bus speed probably also requires replacing your memory with PC100 specification modules and adjusting the speed of the PCI bus (set to half bus speed on a 66MHz board, but one third at 100MHz). The motherboard is a standard micro ATX form factor board, using the now standard 'PC98' specification for port colours and positioning. Therefore, it should be easy to get a replacement motherboard to fit your case.

I would not recommend it, however, unless you are running extremely processor-intensive software. An increase from 366MHz to 500MHz even if you increased bus speed to 100MHz would hardly be noticeable. To be worthwhile you need to at least double your CPU speed. It would also be a relatively costly upgrade - apart from a new processor and motherboard, you'd need to replace all your memory with PC100 compatible components. It would be far better to add a faster hard drive or more memory, then wait until 800MHz Athlons are available at bargain prices.

 

 

BUILD ME CPU

I would like some advice on what is the best route to upgrading my PC. I currently have a Cyrix 6x86 P150 system with an 850Mb hard disk and 48Mb of SIMM memory. My main reason for upgrading is that I want a dual-boot system with Windows 98 and Linux in separate partitions. I would like a lot of space for each operating system to put off a future upgrade of my hard disk and so would like a 20Gb drive. My motherboard will only support up to 8.4Gb, so I need a new motherboard. Also, Linux requires 64Mb of Ram to run efficiently, so now would be a good time to change from SIMMs to DIMMs. I also have a 24X CD-Ram drive, an old 2Mb Micro graphics card, a 28.8K modem and a SoundBlaster 16Mb sound card. I mainly use my PC for games, word processing, programming and the Internet.

So, my question is, do I buy the components and fit them myself, or are there companies that will sell a decent spec base unit (without a monitor) which will not prevent me from upgrading in the future? I have had some experience building PCs as I built the one I am currently using, but I haven't kept up with developments in the PC market for over two years.

Although you would be able to fit the bits yourself, it won't realistically save you any money. Because you have been out of the market for a few years, it will be difficult for you to find components compatible with your current system. As such, I would recommend that you buy a ready-made base unit. There are a few companies that will supply base units to your specification -Evesham Micros and Protek, to name two. It is always best to buy the fastest system you can afford, but beware that often there is a lack of after-sales service on these systems. Considering the use to which you will be putting the computer, you should be thinking of at least a Pentium III 450 with 64Mb Ram. This should cover game-playing, which is the most system-intensive use that you mentioned. It is worth considering investing in a new modem (56K) and definitely a new graphics card (TNT2, Voodoo 3, G400 or if you have the budget - GeForce 256 DDR) but your sound card should be adequate.

 

 

MISTAKE AND CHIPS

I have suffered a number of problems with my PC, including a virus attack that destroyed my Windows! I was under the impression that I was working on a Cyrix II processor on a 350MHz board. However, there have been a couple of anomalies: my Nuts and Bolts software shows a 250MHz board, the Bios reports 65Mb Ram, but Windows reports 60Mb. I have had startup and shutdown problems and terrible fragmentation problems on the hard disk. I put these down to problems I had set up, until I saw your article ('PC100 Motherboard "Con", 'Newsfile' Shopper 143). Mine is a PC100 board! What can I do about it?

The reason you see 65Mb -actually 64Mb, which is 65,536K -of memory at bootup, and then only 60Mb in Windows is that the built-in display adapter is using 4Mb of system Ram. This is quite a common arrangement on cheaper boards with integrated display. Many boards give you the chance to choose how much memory is used by the display adapter. Be careful which utility you use to measure CPU speed. Many utilities give an answer that measures an overall system performance rating, not actual CPU speed. A processor running at 350MHz but with very slow memory might give a low score on this rating. The utilities we mentioned such as Sandra, or the demo version of PC Check from www.eurosoftuk.com will give the correct speed of the processor.

Your choices are either to make Insight replace the board (mutter about misrepresentation and Trade Descriptions Act) or run it at a speed that it will be happy with. Other people have found 4x83 or 5x75 to work.

 

 

CHIP SHOPPED

I upgraded last Christmas to an AMD 300MHz processor and a Socket-7 motherboard. Unfortunately it was a PC Chips 100 variety. All started well and then, slowly but surely, I began to experience the blue screens, lock-ups, crashes and file losses. I returned to my local shop that did the upgrade and after a day they returned it saying it was sorted. It wasn't -the problems repeated again but with more speed. Unfortunately for me (and for them), the two idiots at the shop were charged by the police on child porn offences. The police shut down the shop and it has been closed from that day on. Another repairer at first thought it was memory, then processor-related problems. They tried other bits to no avail and in the end changed the motherboard for a different make, an Apollo P5. Since installing the new board I have not had any problems at all: no crashes, no blue screens, Win98 is as stable as you would want it to be.

Your experience is typical - well, apart from the child porn part! The worst part of the whole PC Chips business is not the fact that users got a computer that was slower than they might expect (after all, few noticed the speed difference) but the huge amount of trouble it has caused because the chipset usually won't run reliably at 90MHz. Selling computer hardware is a tough business -prices are so competitive and profit margins paper-thin, and if you buy too cheaply you get unexpected and costly technical support problems, or a high return rate. Dealers who opt only to sell the best quality products all too often get a reputation for being expensive.

That being so, the most successful dealers will be the ones who add some profitable service, such as selling integrated vertical application software. Other dealers become desperate to keep their business afloat and try to cover their costs by dabbling in illegal activities, whether it is including unlicensed copies of Windows and Microsoft Office with every computer sold, or selling pornographic CDs from under the counter. All too often I have seen businesses surviving for years when you wonder how they can make a profit, then one day the police raid the place and it is revealed that the business was a front for drug dealing or other illegal activity.

 

 

CHIP ON YOUR SHOULDER

I am a bit concerned after reading your article and Helpfile ('You've Had Your Chips', Shopper 143) about the PC Chips M590 motherboard, as I am having problems with my self-built PC. It has the PC Chips M599LMR with onboard sound, graphics, modem and LAN. My problems are that if I start up more than one instance of IE5 then I get an illegal operation error. Sometimes the computer freezes and I have to reset (which is another problem I will get to later). This problem does not occur with Netscape at all but I prefer IE. Any ideas, please?

My other problem is that I cannot reset the machine properly with the reset switch. If I press it the machine switches off and restarts but I get no picture, the hard disk light blinks and I get one louder-than-usual beep and that's it. The people at Insight, where I bought the motherboard suggested putting a piece of paper under the motherboard by the reset plug in case it was being shorted on the metal clips that hold the motherboard to the case, but this doesn't work either.

My reports last month referred to one model out of many different motherboards made by the PC Chips group. Other boards, despite very similar names on the chipset, use different chipsets and don't suffer from the problems we described. The problem is only with the model M590 board, which uses a SiS 5591 chipset. This board is no longer in production, though some may still be in the shops, its replacement models -the M585LMR is based on the VIA MVP4 chipset, while the M599LMR uses an SiS chipset but the later, and far superior, SiS 530. While PC Chips motherboards, like many other far-eastern products, never carry the maker's name, if your motherboard has a chipset named with some variant of the names VX Pro, TX Pro, PC 100 Pro, BX Pro, BXcel or several other variants (including one reportedly labelled as VIAgra!), it was made by the PC Chips group. You can identify the real chipset used either with utilities such as Sandra or ctPCI, or from the Bios identification string shown on boot -up. The M590 has an AMI Bios (if your board uses an Award Bios, it uses a different chipset) and the M590 Bios identification string will be something like:

51-0814-001437-00101111-071595570-001_10_CHIPSET-H

The second group of four digits (0814) is the number (month and day) of the Bios revision and will vary accordingly. Following that, the 1437 indicates the PC Chips/Hsing Tech group, the 071595 is the date of the core Bios release, while the last part of the number shows the chips et. This is almost the same Bios string found on the M570 board one sold for 83MHz operation only! Wim's Bios page at www.ping.be/bios/ explains how to interpret Bios numbers and has links to download utilities like ctBios and ctPCI. For more information about the various PC Chips name games see www.ping.be/bios/HTML/xpro.html and 'The PC Chips Lottery' at www.stud.fernunihagen.de/q3998142/pcchips

 

 

CHIP OFF THE OLD BLOCK

I also have a PC Chips motherboard but not the one mentioned. My board is the PC100 M729 motherboard. My computer has developed a fault: when I first boot up my PC, it loads Windows 98 and then hangs; when I reset it, it loads up Windows 98 again and then hangs. It can hang 5-20 minutes into using Windows and sometimes it even hangs on the Bios screen, which concerns me a great deal, but the strange thing is, after half an hour of turning it on and off it tends to stay on. Strange? I first put it down to my Banshee 3D card until I swapped it with my old 2D card and the fault was still there.

While the problems reported in Shopper 143 concern just the PC Chips M590 model, the reason that PC Chips motherboards are priced so low is exactly the same reason a Skoda costs less than a BMW. You can not expect the same quality of components and the same attention to manufacturing perfection that you would expect in a board that costs three times as much. While I have heard from many owners who are perfectly happy with their PC Chips board, there are also many that have had to take their motherboard back for replacement more than once. So I certainly wouldn't rule out a manufacturing fault in the board. On the other hand, there are several other components in the system that could give rise to this kind of problem. It could be a bad power supply unit, it could be faulty memory modules. It could even be a loose screw rolling around under the motherboard.

It is common for problems -badly soldered joints, connectors that don't make good contact, faulty capacitors -to resolve themselves as the system warms up. Computer technicians often use a can of compressed refrigerant to squirt at the board -the evaporation cools the component or joint and can trigger the symptom when you spray the faulty component. Apart from that the only solution is to swap components until the cause is found. I am going to make a guess, though, that the fault will turn out to be a badly made connection somewhere. Check power supply connections, memory modules (clean the contacts and look for bent spring contacts) or AGP and PCI connectors.

 

 

ABANDON CHIP

I have been trying for over a week to download a Bios upgrade from the PC Chips Web site. The one I am looking for is on the M590 motherboard that uses 8Mb VGA. The Bios file is 990625.Rom but when I try to download it I get an error message saying that the server is unobtainable.

I am now the proud owner of an AMD K-62 450 processor but cannot flash my Bios to accept the new chip. I am getting desperate, as local computer shops cannot help.

Typical! PC Chips has a very poor Web site, slow as molasses and with very little effort put into updating the site despite the very large number of motherboards it sells. When a download link does not work it is often useful to see exactly why. The site may have renamed a higher level directory or there may be a spelling error for example. To do this you can right -click on the link and then you will be able to choose the option to 'copy the link location' (Netscape) or 'copy shortcut' in IE. You can then paste that link into the address box, using shift-Insert. When you do this you get the link: ftp://210.176.91.36/pub/pcchips/bios/m590/8m/990625.rom To see what is going on try starting at the top level. ftp://210.176.91.36 then click on each folder name in turn. In this case, when you do that every folder exists but, unfortunately, the file does not (or at least is not visible). I suspect that someone placed the file there but forgot to set its permissions to allow anonymous downloads. So the file's owner would be able to access it without problems but no one else could. Alternatively, the file may be completely misnamed: after all, its name does not conform to the naming convention used for other Bios updates at this site, which all follow a 590xxxxs.bin format.

Curiously, PC Chips has two different Web sites, www.pcchips.com and www.pcchips.com.tw and the latter site does not mention this newer Bios version in the text. Using the copy location trick and then looking through the server directory structure does, though, take you to a completely different FTP site www.pcchips.com.tw/BIOS/M590/ where there is a file called 990625.rom. No mention of whether this is for the 8Mb version, though. I did find other sites, which resell PC Chips motherboards under their own names. The most common is Alton PC (www.altonpc.com), but it only sells the 4Mb version of the M590 and doesn't mention a Bios later than 1209. One place that does have the update with the correct filename is PC Wave: www.pcwave.com/Bios/5909625.zip

Of course, you may not want the update after all. It does nothing to fix the inherent problems with this motherboard, and there have been many reports of it causing new problems.

 

 

CHIPS SHAPE

I too have one of these boards used to upgrade an older machine. Originally the board went dead when changing processors with the CPU speed/voltage settings on manual. This was cured by discharging the CMos and restarting from scratch.

I also have a PII 350 on a Jetway board running alongside for comparison. SiSoft Sandra on both machines gives interesting results. The PII 350 yields about 950 consistently for the CPU and 150 for the memory tests. At its best the M590 with AMD 350 gives about 920 for the CPU and approximately 100 for the memory, but neither is totally consistent. The memory result is proof that the bus is 66MHz against 100MHz on the Jetway.

After reading your results, I played around with bus speeds and multipliers. The machine is rock solid at 75MHz bus and 4.5 multiplier (=337) and gives a consistent memory test of 91. The CPU test still yields 920. I have had no problems with sound or video. If run at 66MHz or 75MHz bus, the M590 is a good board with reliability. I am disappointed at the memory speed and only keep it as a backup system. For non-speed-freaks it could be an economic solution.

Thanks for those detailed comments. I agree it would work fine if they hadn't tried to run it above 83MHz!

 

 

CAN'T STAND THE MEAT

Having seen Dean Duckett's letter ('Cool Your Boots', Helpfile, Shopper 143) and your thoughts on the problem, I have another theory as to why the machine will not boot. It goes like this: on the modem motherboards you have a processor and, in some instances, a case temperature sensor. These are part of the motherboard and are controlled via a Bios menu. They do not rely on your machine getting past the memory check or the graphics card sending a signal to the monitor. I had this trouble initially when I built my own machine as Gigabyte/Award had mysteriously set the temperature for shutdown/no activity to 30° when my Pentium II runs at an average of 46°. This also happened on a friend's machine with an Award Bios. I have seen a couple of shop-bought machines that do exactly the same, and adjusting the temperature solved this. My tip for this is that, if you are in a hurry and have a desk fan, open up your machine and have the fan running at the slowest speed so it causes a cool breeze and gives you enough time to change the settings.

Thanks for the report. I haven't seen any examples of this, and it may just be related to particular Bios revisions on a few motherboards, where the defaults have not been set properly. It could also be due to users accidentally changing the thresholds to the minimum value (I'm assuming that 30°C is the minimum while the usual default is more like 60° or 70°). These temperature sensors are a great idea but are starting to cause quite a few questions from readers, so I'll seize this opportunity to explain more.

First, be careful to distinguish between sensors for CPU surface temperature and those for temperatures inside the case. In general, case temperatures can run around 10° higher than room temperatures and the designers of good quality systems usually specify a maximum operating ambient (room) temperature of 35° -not a limit that is likely to be a problem in Britain, except perhaps in the kitchen of a pizza restaurant.

Processor makers specify a maximum 'case' temperature for the processor -for AMD K6 chips, Pentium II and Pentium III chips this is either 70° or 75°C though, oddly, Celerons are expected to work up to 85°. By case temperature chip-makers mean the temperature of the ceramic material the processor is encased in and not the temperature inside the computers case. This should be measured at top-centre of the chip packaging (or for a PII or PIlI at the heat sink) but to do that on socketed processors would require drilling a hole in the heat sink and fixing a sensor into it. In practice, motherboards for socketed chips such as the AMD K6 family place a sensor in the centre of the socket underneath the processor. This won't get quite as hot. The Intel Pentium II and III has a built-in thermal sensor, which will measure higher temperatures since it is closer to where the heat is generated. For a PIII/450 with SECC2 packaging, the cover temperature has a maximum value of 75°C but the 'Tjunction' maximum, as measured by the internal thermal diode, has a 90°C maximum, and the L2 cache module has a 'T -Case' limit of 105°C. According to the Intel datasheets. CPU core temperatures can be up to almost 5°C higher. The 90°C limit is for the 450MHz version -faster processors usually have lower maximum limits. typically 80° or 82°C.

If a processor is running hot it may not be the fan that is at fault but the thermal contact between heat sink and processor. While the retail-boxed processors have heat sinks designed and attached by the maker, unboxed OEM versions will vary in quality. Often, badly-put-together systems will leave small air pockets under the heat sink. Since air is a good insulator -provided it is trapped -this severely affects heat sink performance. Some kind of thermal grease is needed to maintain a good contact. No matter how good the CPU fan is, it won't be effective if it is sucking in hot air -both AMD and Intel specify that the temperature of the air the fan is drawing over the processor should not exceed 45°C. Unfortunately, many computer systems are not designed as a whole but simply thrown together and many case designs do not have efficient cooling.

The built-in motherboard and CPU sensors may not be functioning correctly. These thermistors are cheap components, so those skilled in electronics may opt to try replacing them. Because of the importance of cooling, I have added a cheap digital wall thermometer to my troubleshooting toolkit. This is an indoor/outdoor model with the 'outdoor' sensor on a long wire. I replaced part of the wire to the sensor with thin wire from an old electric motor armature -this is heat resistant and thin enough to fit between the processor and its socket, allowing me to measure temperatures onboard without built-in sensors.

The thermometer is more useful, though, in measuring the temperature inside the system box and hard drive temperatures. Tucking it between the drive casing and its controller board, I have found that hard drives can start misbehaving when run at a measured temperature above 45°C. At that point the temperature in other parts of the hard drive is probably exceeding the 50°C maximum specified by many hard drive makers. I bought mine in the USA for just $15 at a Radio Shack store but Tandy and many other outlets have similar models available (check the maximum temperature they will measure though).

 

 

ADIOS BIOS

In response to the letter ('Scsi Adapter Bios', Helpfile, Shopper 143), you suggested contacting Adaptec. I had the same problem so I did. After much (expensive -Adaptec is located in Belgium) buck-passing the support people eventually admitted that there was no way to solve the problem and that it was a fault in the Bios chips. They said the only way to do this was to remove the Bios chip from the card with a small screwdriver.

This kind of engineering on a card that cost £110 in 1997 (when I bought it, new, to use with an lomega Jaz Drive) is absolutely ludicrous. However, it seems to have fixed the problem. There are only two drawbacks, which you may wish to consider before removing the chip. The first is that you will no longer be able to install a Scsi hard drive without investing in a new Scsi card. The second (more important) drawback is that you will no longer be able to use any existing devices outside the Windows environment, without first disconnecting whichever device it is that the Scsi Bios didn't like (the MSDos drivers for the card seem to have the same bug in them as the Bios). However, if the card is only to be used with a CD-RW drive then there should be no problem with this, unless you plan for it to replace your existing CD-ROM drive.

Thanks for the feedback. Yes, at the time I dealt with the enquiry I wasn't very familiar with all the variants of that card: it is only later revisions that have the Ctrl-A option to access the Bios on boot-up. Nevertheless I should have thought of removing the Bios! I have done this in the past.

 

 

Board silly

I wonder whether it may be worth revisiting this topic? As you may have guessed, my humble abode is the repository for everyone's electronic junk; I hoped to make it to the kitchen for Christmas. PC Chips boards are now arriving in force and I have some factual observations to make which are germane. All the boards I've seen are clean, well constructed and intact, with no dry joints and of a superior quality to the big-name boards -this observation goes back at least as far as 1996. For example, the power pins and headers are likely to be gold-plated, which others don't bother with any more. They seem to be de-fluxed effectively and conformal coating is very uniform. Many early ones had the USB header and all seem to have a PS/2 connector. So what about all those reported defects?

Well, purely from observation, I noticed that the problem boards are all fitted with AMI (Bios) and it is very difficult to find the correct upgrade, although the PC Chips websites are fairly comprehensive -now. Additionally, the AMIFLxxx.bin flashers recommended by third parties are frequently wrong and can cause blank screens even if momentarily booted to. AMI, unlike Award, makes no attempt to assist and merely repeats the usual disclaimer. The major culprit in the whole saga seems to be the secretive SiS, which refuses to disclose sufficient code to permit others to write upgrades, drivers and so on. Its own website is useless.

For those with lost screens and apparently dead boards, few seem to know the trick of renaming a viable (almost any) Bios file as AMI BootRom and booting to it directly from a floppy wired to an Isa I/O card, with no screen function required. As to the maximum bus speed, it seems SiS failed to make the spec clear here, too. There have been too many resellers and packagers too keen to over-promote this attribute. So what of PC' Chips? Well, apart from a slow website, my experience exonerates them and places AMI and SiS in the dock with resellers and retailers alongside them. Furthermore, it is possible to run an AMD K6-2 500, set as 2(=6) x 75 (83 if available), producing an almost state-of-the-art performance for next to nothing! Apart from gamers, no-one can tell the difference from a modern system because the principle interfaces such as hard drives (especially the human one) become limiting -not the fsb. Hope this helps to muddy the waters!

People's experience varies. It is certainly true that many have PC Chips boards that work fine. Others have had problems. My observations are as follows. First, PC Chips boards are invariably sold at low prices so are good value if you get one that works. They usually have lots of features integrated on to the motherboard, which reduces costs but can cause difficulties if you want to upgrade. They are sold under many different trade names and often no name at all, so many users don't realise they have a PC Chips board until they research the Bios identification code. Many dealers I have spoken to report high DOA and high-user return rates with PC Chips boards. They sell because they are cheap but, even so, you would reasonably expect them to work. PC Chips engineers seem to be better at hardware design than firmware. Many problems with these boards are Bios bugs, not manufacturing defects. I suspect this is because PC Chips, in its rush to get to market, uses the initial release of the Bios for a chipset and doesn't revise it when the Bios maker sends then updates. I have even seen PC Chips boards with a Bios containing the words: "Beta version not for sale". Until recently the website has not been too helpful, but there is now a fairly well-maintained site at www.pcchips.n/ where Bios updates can be obtained.

To find which board you have, check the Bios identification pages at www.ping.be/bios.

As PC Chips sell cheap motherboards, chipsets are chosen with cost in mind rather than performance. So they are not going to be the best-performing chipsets. For example, the integrated display adaptor will typically steal some of the main memory instead of using faster dedicated memory connected directly to the display chip. Partly because of this and partly because they don't spend time tweaking Bios parameters, the performance of PC Chips motherboards may be 1 0 to 20 percent slower than better-quality boards with the same processor. If you are just putting together a cheap computer this may be OK; even the slowest processors available can be much faster than you need them to be.

PC Chips makes a vast array of different motherboards, some much better than others. The only fairly common feature is the strange PC Chips habit of inventing new names for the chipsets used. Our past criticisms were aimed particularly at one model, the M590, manufactured at a time when there was high demand for 1 00MHz Bus speeds but few suitable chipsets available. This board (like PC Chips' M571 board, which ran at 83MHz) used a chipset made by SiS, designed for use only at 83MHz. However the M590 ran it at 90MHz and then programmed the Bios to lie about its speed and report processor speeds equivalent to a 100MHz-bus speed. We were concerned mainly about the deception, but also that many of these boards were unstable running at that speed, thus causing lots of crashes. At 66 or 75MHz they usually run fine.

My personal feeling is that I cannot feel confident in any PC Chips board, as I have seen too many of them cause problems. If a computer keeps freezing up it is very hard for the user (or even the professional technician) to know whether it is caused by software, bad memory, faulty power supply, motherboard or Bios bugs. So it can be very time consuming to identify the problem; it is much cheaper for the professional repairman or dealer to buy a new board.

When you take the cost of warranty repairs and support costs into account, these boards suddenly don't seem that cheap. We all know that selling PCs is a business where many firms fail. This is often because they have underestimated warranty repair costs. Buy a cheap PC and not only do you get cheap components that are more likely to fail, but you often get a supplier who is not very happy to have to handle the resulting telephone support and warranty claims.

If, on the other hand, you are an impoverished student for whom time is cheap and money is in short supply, a used bargain may be just what you need. A friend of mine tried this, though. After buying six different used PC Chips boards from three different sources without finding a single one that worked reliably, he started to appreciate my point of view.

 

 

RACING SIMMS

My previously cutting-edge PC (166MMX, 32Mb EDO Simm Ram, 4Mb Graphics) from circa June 1997 is beginning to appear quite slow. I would like to upgrade to a current low-spec PC until I have sufficient funds to replace the computer completely. I am interested in using the TMC AI5VG+ motherboard in combination with an AMD K6-2 processor; however, I cannot afford to buy any more memory at current prices. Will I be able to use my 32Mb of EDO Simm Ram with the 100MHz motherboard and processor until I can afford more memory?

It's a shame that memory prices are so high at the moment. You would likely find that upgrading to 64Mb Ram would improve performance more than a new motherboard and processor. However, note that the high memory prices are really only for SDRam Dimms, which have trebled in price from around US$l per Mb to US$3 (late October) -while EDO Simm memory prices have remained fairly constant at about US$2 per Mb.

If you do decide to get a new motherboard, you will find that few have Simm sockets any more, for the simple reason that no one makes 100MHz Simms. Adding Simm sockets usually reduces the maximum number of Dimm sockets and complicates memory management with potential issues of mixing different types and speed of memory. While most computers claim they can set the speed of each memory bank independently, this is a common Bios issue. Mixing the 5-volt Simms and 3.3-volt Dimms can also be problematic on many motherboards.

The TMC board you mention does handle Simms as well as Dimms. With only 66MHz memory you obviously have to run the memory bus at 66MHz and set the processor speed multiplier higher to compensate. Even so, you are likely to have to settle for a slower-than-rated CPU speed (ie 66MHz x 4.5 = 300). Some chipsets also claim to allow the memory modules to run at AGP clock rather than processor clock speed. This sounds rather tricky to me though -another recipe for possible Bios problems.

All in all, I would prefer to see new memory in a new motherboard. On the other hand, adding more memory to your present board is also not a great idea, if you can't use it in the new one. There is no simple good way forward, except to wait until after Christmas, when I expect prices will fall dramatically.

 

 

MOTHER OF A PROBLEM

I have a Pentium II 400 PC with an Intel BX chipset and 128Mb Ram. Unfortunately both sound and graphics are integrated onto the motherboard and the latter only being a basic 8Mb option isn't up to the task of running Photoshop 5, TrueSpace 4.2 3D, Bryce 2 3D and many games as well as I would like. I want to upgrade my graphics card to something more capable. What would you recommend, and does this mean that I will also need a new sound card and motherboard?

You don’t have to change your motherboard in order to upgrade your graphics card, or your sound card for that matter, but you might prefer to do so. If you're happy with a PCI graphics card, (which usually offers lower performance than an AGP option) you'll need to disable the existing graphics card in both Bios, (maybe by activating a motherboard jumper - check the manual for this) and from your existing 'Device Manager profile (which lives under 'System' in the Control Panel), install the new PCI graphics card and connect up your monitor. Windows will then ignore the integrated graphics chip and only recognise the upgrade. A 16Mb Voodoo 3 card would probably be the best PCI option and would certainly outperform your integrated 8Mb chip.

This said, however, for maximum graphics capability you'll need a 32Mb AGP card; as your motherboard won't have an AGP slot you will need to upgrade the motherboard and also your sound card. If you do want the best AGP card available and are prepared to upgrade your motherboard, then a GeForce-based graphics card is probably the most capable 3D option on the market, but if you're not prepared to cough up almost £200 - a 32Mb TNT2-based card, costing around £110, would probably be the best bet. As for sound card and motherboard recommendations, you don't mention having any specific requirements for the former, so a basic PCI Soundblaster card would probably suffice and when it comes to the motherboard (into which we assume you'll be putting the existing Pentium II 400) - so long as you opt for one with a BX chipset operating at 100MHz you can't go far wrong (given last month's lead Newsfile story, however, a PC Chips board would probably be best avoided).

 

 

DROP OF GOLDEN SUN

I would like to update my current Pentium 166 PC with a new motherboard and processor as I'm having difficulty running some of the more recent games titles, which all seem to require a minimum of a Pentium 200 or higher. I do not want to change my PC case or PSU so the new board would have to be AT format. I would also initially like to use my existing Ram, which is in Simm format, as I cannot afford Dimms at the moment with memory prices very high. What processor options would this give me? I do not want to be left behind before I've even performed the upgrade so I would like the motherboard to be fitted with an AGP slot and USB port although my sound card is Isa and I have no need to replace it. I've searched everywhere for a board that fulfils my requirements but I can't find anything. Could you also recommend a good graphics card for games? I've budgeted £200 for a new processor, motherboard and graphics card which I know might be tight and would appreciate a solution.

First things first -your overall budget and motherboard requirements narrow down your options a lot. If you're looking to make use of your existing Simms then you're looking at a Socket 7 board as Pentium II or III Slot 1, Athlon Slot A and Celeron PGA-360 boards are only available with Dimm slots only.

The only motherboard that we could find in an AT format with Simm support and both an AGP slot and USB ports is a TMC AI5VG+ (although there may be others out there) which is available from a number of suppliers, SMC and Dabs Direct to name two. It has support for two Simm modules, can accept up to three Dimm slots at a later date with four PCI slots, an Isa slot and one shared, and can handle clock speeds up to 450MHz. For technical specifications see www.mycomp-tmc.com/tmc/AI5VGPds.htm. The TMC AI5VG+ costs about £55 (including Vat).

The best processor options on a Socket 7 board are AMD's K6-2, or better still K6-3 which would cost between £35 for a K6-2 400 and £l00 for a K6-3 450. If you can afford a K6-3, the performance is significantly greater than that of a K6-2 - but as the motherboard supports both you could always opt for a cheap K6-2 now and upgrade to a better K6-3 processor when you upgrade the Ram (by which time the price of a K6-3 450 will be even lower).

As for the graphics card the best gaming options available for sensible money are 3Dfx's Voodoo 3 or any card based on a TNT2 chipset. 16Mb versions of either will cost about £80 and a 32Mb TNT2 card about £110.

So a motherboard (£55), 16Mb AGP graphics card (£80) and K6-2 475 (£65) could all be had for the £200 you specify as your available budget - although you could opt for a K6-2 400 and 32Mb TNT2 board now for the same money with a view to upgrade the processor later. One final point in reply: if a piece of software states a minimum requirement of Pentium 90 or 200, an equivalent clock speed AMD alternative will also be up to the task. An Athlon processor will certainly run games with Pentium requirements as it even outperforms equivalent clock speed Pentium IIIs.

 

 

Pesky password

I put a password on my CMOS and the password was nine letters. Now when I try to get into the CMOS, it asks for my password, so I type it in and it says that it is wrong. What I do know is that the password is seven letters. My BIOS is an AMI BIOS and I have tried all kinds of things, including programs and typing in the password differently. I can get into Windows, the only thing I can't do is get into the CMOS. If I remove the CMOS battery from my motherboard it will delete the password but it will also delete all my CMOS settings.

That's passwords for you, they are meant to be secure. If there was a button on the front of your PC that cleared the BIOS password, there wouldn't be much point in having one, would there? Actually, I don't think there is much point in a BIOS password. It takes a rare kind of paranoia to get worried that someone might sneak in and misadjust your AGP aperture. I wouldn't lose any sleep over this simply reset the CMOS, let the BIOS auto-detect the hard disk parameters and give your system vendor a call to see if it has used any non-standard RAM timings or anything.

 

Replacing the motherboard

Must I reinstall Windows 98 to get an accurate hardware listing for my new motherboard? I want to replace the motherboard in my system, but I've been told that in order to identify all the hardware, I'll need to start with a fresh installation of Windows 98. Isn't there some way else around this problem?

You do need to tell Windows to go out and find all the hardware all over again, although you don't necessarily need to reinstall Windows in order to do so.

One important first step will make the change easier if you're going to switch your graphics adapter at the same time: be sure to change your graphics adapter driver to Standard VGA before you shut down the old motherboard for the last time. This will save you any grief from the computer trying to use the wrong driver for the new adapter when you start up.

Before you shut down the old motherboard for the last time, go into your Registry and delete HKEY_LOCAL_MACHINE\Enum and everything under it. Next, install the new motherboard and then power up your computer. Plug and Play will go out and look for all the hardware and will leave your system properly configured for the new motherboard.